Online and remote ADHD assessments

Some providers assess only online. An ICB tells patients to understand the format before choosing, and NICE describes an assessment that spans the settings of everyday life, a full developmental and psychiatric history, and observer reports and assessment of the person's mental state.

The short version

  • NHS West and North London ICB notes that some providers only offer online assessments.
  • NHS South West London ICB tells patients to understand the format, online or remote or in person, before choosing.
  • NICE NG87 describes a full clinical and psychosocial assessment covering behaviour and symptoms across everyday settings.
  • Format is a fit question, not a quality ranking, and this site takes no position on which is better.

Remote assessment is now normal on this pathway, and it is usually presented as a convenience. It is better understood as a fit question, because the thing being assessed is how someone functions across the settings of their life.

What the commissioners tell patients

NHS West and North London ICB lists it among the differences between providers, noting that some providers only offer online assessments, alongside the observations that some also have exclusion criteria and that providers have different treatment options after diagnosis.

NHS South West London ICB builds the same point into its step list. Before making your choice, it says, it is important you understand how each provider would carry out the assessment, online or remotely or in person, and if they would provide ongoing support or medication should you or your child be diagnosed.

Neither says one format is better. Both treat it as information you need before choosing, which is the right framing.

What an assessment has to cover regardless of format

NICE guideline NG87 states that ADHD should only be diagnosed by a specialist psychiatrist, paediatrician or other appropriately qualified healthcare professional with training and expertise in diagnosing ADHD, on the basis of a full clinical and psychosocial assessment of the person, which should include discussion about behaviour and symptoms in the different domains and settings of the person's everyday life, and alongside it a full developmental and psychiatric history and observer reports and assessment of the person's mental state. Those are three components, not one, and they are the checklist against which a short appointment can be judged.

That is the bar a format has to meet. The practical questions that follow are about evidence gathering: whether the provider seeks information from someone who knows you in another setting, what documentation it asks for, and how long the appointment is.

Questions worth asking about format

  • Is the assessment delivered by video, by telephone, or in person, and is there a choice?
  • How long is the appointment, and is it split across more than one session?
  • Does the provider ask for information from a parent, partner, teacher or employer, and how is that collected?
  • What documentation should be sent in advance, and by when?
  • What are the technical requirements, and what happens if the connection fails part way through?

Where it matters most

For a child, the practicalities of a remote appointment differ from an adult's, and the evidence gathering usually involves more people. For anyone who finds video calls hard to sustain, a long remote appointment is a real consideration rather than a preference.

This site takes no view on which format produces a better assessment, because no source checked when it was built compared them.

Questions people ask about this

Are online ADHD assessments valid?

NICE NG87 sets out who may diagnose and what the assessment must cover, namely a full clinical and psychosocial assessment including discussion of behaviour and symptoms across the different settings of everyday life, together with a full developmental and psychiatric history and observer reports and assessment of the person's mental state, and it does not specify a delivery format. Commissioners treat format as something to check before choosing rather than as a quality ranking, and this site takes no position on which is better.

Can I ask for a face-to-face ADHD assessment?

You can ask, and whether it is available depends on the provider. NHS West and North London ICB notes that some providers only offer online assessments, so if in-person matters to you it is worth establishing before the referral is sent which providers on your GP's list offer it.

Where this came from

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